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Etihad Airways caps 2025 with 25+ international awards

 Etihad Airways has enjoyed a golden year by collecting more than 25 prestigious international awards throughout 2025, with recognition spanning every aspect of the guest experience from cabin design to onboard catering, safety and operational excellence.

The airline crowned the year by becoming only the fourth airline globally, and the first in the region, to attain the Seven-Star Plus Safety Rating from Airline Ratings, the highest accolade in the internationally respected safety ranking system.

Earlier this month, Etihad secured three major global titles at the World Travel Awards Grand Final Gala Ceremony in Bahrain. The airline won World’s Leading Airline Customer Experience, World’s Leading Airline Economy Class, and World’s Leading Airline Lounge Business Class for the Premium Lounge at Zayed International Airport.

Etihad won big at the Middle East World Travel Awards in October, scoring five regional victories. The carrier took home the titles for Middle East’s Leading Airline in Customer Experience and Economy Class, along with recognition for the region’s best Inflight Entertainment, Business Class Lounge, and Cabin Crew. The cabin crew award celebrated the dedication and professionalism of Etihad’s frontline teams who deliver exceptional service on every flight.

APEX awarded Etihad Five Star Global Airline status for 2026, placing it among an elite group of airlines worldwide. The AirHelp Score 2025 ranked Etihad second globally with an exceptional 8.07 out of 10, marking a remarkable nine-place jump year-on-year. The ranking, based on punctuality, customer satisfaction and claims processing across more than 60 countries, recognised Etihad’s operational excellence during a period of rapid growth.

Airline Ratings placed Etihad among the top five Safest Full-Service Airlines in the World, while Airline Economics crowned it Aviation 100 MAE Airline of the Year 2025 at Growth Frontiers Dubai.

This recognition comes as Etihad continues to invest billions in enhancing the customer experience across its entire operation. The airline’s commitment to continuous improvement has driven Net Promoter Score increases for three consecutive years, reflecting growing guest satisfaction and loyalty.

Product innovations in 2025 include the introduction of the game-changing Airbus A321LR, bringing the luxury of lie-flat seating and premium service to mid-range routes. The airline’s renowned A380 aircraft continues to feature The Residence, the only three-room suite in commercial aviation, offering an unparalleled level of luxury for discerning travellers.

Operating from Abu Dhabi’s Zayed International Airport, recognised as one of the world’s finest airport facilities, Etihad provides guests with a seamless journey from check-in through to boarding, with world-class lounges and state-of-the-art terminal amenities enhancing the travel experience.

Skytrax honoured Etihad with Best First Class Onboard Catering in the Middle East, recognising the airline’s commitment to culinary excellence at 40,000 feet. Business Traveller Middle East presented awards for Best Cabin Crew and Best Economy Class, further acknowledging Etihad’s dedication to service across all travel classes.

APEX Future Travel Experience EMEA presented Etihad with the Best in Seat Comfort Award in the Middle East, while The Design Air named the carrier Design Airline of the Year Middle East, celebrating the airline’s distinctive approach to interior design.

Etihad’s commitment to thoughtful design earned multiple accolades for its amenity kits and cabin products. PAX International Awards recognised both the Warner Bros. Superheroes children’s amenity kit and the airline’s Cabin Interiors in the Middle East category. TravelPlus Awards also honoured the Warner Bros. Superheroes children’s amenity kit for passengers over six years old.

The Onboard Hospitality Awards presented gold recognition for Etihad’s limited-edition First Class amenity kits, featuring a design inspired by the airline’s original livery to celebrate its 20th anniversary. The awards also recognised the airline’s innovative Economy Self Securing Blanket and Large Pillow, which enhance passenger comfort on long-haul flights.

The Aviation Business Middle East Awards recognised Etihad’s Customer Experience Initiative of the Year, while the DRI ASEAN Awards honoured the airline as Best Business Continuity Management Organisation of the Year for the GCC region, acknowledging its robust operational planning and resilience.

Etihad’s cargo division secured the Customer Centricity in B2B award for the Middle East region at the Customer Centricity World Series. The STAT Times International Awards for Air Cargo Excellence recognised the division with two honours: Logistics Middle East’s Air Cargo Operator of the Year and the Innovative Logistics Solutions in Air Cargo Award.

Antonoaldo Neves, Chief Executive Officer of Etihad Airways, said, “Winning over 25 international awards in a single year is extraordinary recognition of our entire Etihad family’s passion and commitment to excellence. From the World Travel Awards to APEX Five Star status, from Skytrax to AirHelp’s global rankings, these honours reflect our dedication to delivering exceptional experiences across every cabin, every route and every part of our guests’ journeys.

Story by WAM

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Business

Saudi raises Saudisation in engineering, procurement

Saudi Arabia’s Ministry of Human Resources and Social Development has announced two new decisions aimed at increasing Saudi participation in specialised jobs and creating better employment opportunities for citizens.

According to the Saudi Press Agency (SPA), the first decision raises Saudisation in engineering roles to 30 per cent and sets a new minimum salary of SR8,000 for Saudi engineers working in the private and non-profit sectors. The rule is effective from December 31, 2025, and will apply to companies with five or more employees across 46 engineering roles. These include positions such as architect, industrial engineer, and power generation engineer. Professionals must be accredited by the Saudi Council of Engineers. Companies will be given six months to prepare before the decision is enforced.

The second decision increases Saudisation in procurement professions to 70 per cent within the private sector. This has been effective from November 30, 2025, and will apply to businesses employing three or more workers in 12 procurement-related roles, including procurement manager, contracts manager, and warehouse keeper. A six-month grace period will also be provided.

The ministry said the measures are designed to improve the work environment, expand job opportunities for Saudis, and strengthen national participation in key sectors. A detailed guide outlining requirements and compliance steps is available on the ministry’s website.

Story by Gulf News

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Saudi-Tunisian business forum spotlights growing joint investments

The Saudi-Tunisian Business Forum concluded in the capital, Riyadh. The forum was organized by the Ministry of Industry and Mineral Resources in cooperation with the Ministry of Investment and the Federation of Saudi Chambers, and was attended by Minister of Industry and Mineral Resources Bandar Alkhorayef and Tunisian Minister of Economy and Planning Dr. Samir Abdelhafidh.
The forum brought together more than 300 participants from the public and private sectors to discuss deepening economic partnership and translating shared visions into tangible, value-added projects.
Discussions focused on ways to enhance economic integration and joint investments across key sectors, including industry, agriculture, energy, sustainability, and supply chains, with an emphasis on stimulating the investment environment and expanding private-sector partnerships in both countries.
The Saudi side highlighted the competitive advantages of the Kingdom’s investment ecosystem and the enablers available to facilitate the investor journey, while showcasing high-potential opportunities in promising sectors aligned with Saudi Vision 2030.
Participants also discussed renewable energy projects and electrical interconnection, underscoring their importance in strengthening energy security and regional integration, and in creating high-quality investment opportunities in this vital sector.
The forum witnessed the signing of a memorandum of understanding between the Federation of Saudi Chambers and the Tunisian Union of Industry, Trade and Handicrafts (UTICA), aimed at institutionalizing cooperation and facilitating the exchange of investment opportunities, ensuring that the forum’s outcomes are translated into measurable projects in priority sectors.
— SPA

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SP Jain and IWBD Launch Global Board Readiness Program to Empower  Leaders

Dubai, UAE – SP Jain School of Global Management the top ranked Australian Business School has partnered with the International Women Board of Directors (IWBD) to launch the Global Board Readiness Program, a comprehensive 30-hour executive development initiative designed to prepare mid- to senior-level professionals for C-suite and board positions.

The five-week program addresses the persistent gender gap in corporate boardrooms by equipping women leaders with essential governance expertise, strategic decision-making capabilities, and crucial networking opportunities with executive headhunters.

“This program bridges the critical gap between executive experience and board readiness,” said Ebru Tuygun, IWBD Chairwoman and CEO of GVGL Global Marketing Management. “We’re not just teaching governance—we’re creating pathways to actual board placements through our partnerships with firms like Wilton and Bain.”

Comprehensive Curriculum Led by Industry Titans

The program features an impressive roster of regional business leaders and subject matter experts. Participants will learn from Amel Chadli, President of Schneider Electric’s Gulf Cluster and one of Forbes Middle East’s 100 Most Powerful Businesswomen 2025, who will lead sessions on negotiation and influence. Banu Karakullukcu, CEO of Gulf Coca-Cola Beverages, will share insights on solving complex problems and making bold boardroom decisions.

Other faculty members include Faranak Farahmand Pour, Global Strategic Director at Google, covering artificial intelligence applications for boardrooms; George Abraham, HR Director MENA at Deloitte, discussing talent attraction strategies; and Raya Abu Gulal, CEO of RAG Legal, addressing legal rights and responsibilities of board members.

Academic expertise comes from SP Jain faculty including Dr. Christopher Abraham, Professor and CEO (S P Jain Dubai), who will tackle leadership and crisis management, and Dr. Vincent Hooper, Professor of Finance, providing essential financial acumen training for board members.

Strategic Focus on Diversity and Placement

The program’s distinctive feature lies in its practical approach to board placement. Unlike traditional executive education, participants receive direct exposure to executive search professionals who actively recruit for board positions across global markets.

Sami Zouehid, Managing Partner for Wilton & Bain in the Middle East, will conduct specialized sessions on crafting compelling board CVs and mastering interview techniques. With over 16 years of executive placement experience in the region, Zouehid brings insider knowledge of what boardrooms seek in new directors.

The IWBD, an initiative of On Board Women, has established itself as a crucial platform for advancing female representation at the highest levels of corporate governance. Through rigorous training and thought leadership initiatives, the organization champions inclusive networks that exchange skills, expertise, and best practices.

Global Perspective with Regional Relevance

Leveraging SP Jain’s international presence across Dubai, London, Singapore, Sydney, and Mumbai, the program offers participants exposure to diverse markets and governance practices. This global perspective proves essential as boardrooms increasingly require directors who understand cross-border complexities and cultural nuances.

The curriculum spans critical areas including corporate governance essentials, financial acumen, personal branding, leadership in crisis management, and AI applications in boardroom decision-making. A bonus networking panel session featuring inspirational CEO stories provides participants with real-world perspectives on navigating boardroom dynamics.

Program Details

The program is priced at USD 10,900 per person, with group and bulk discounts available. It targets professionals in mid- to senior-level positions seeking general management roles, C-suite positions, or opportunities to leverage their technical, financial, legal, or medical expertise at the board level.

Dr.Christopher Abraham CEO at SP Jain’s Dubai campus emphasized the program’s relevance: “Companies increasingly recognize that diverse boards make better decisions. This program ensures qualified leaders are prepared to contribute meaningfully from day one.”

For more information about the Global Board Readiness Program, interested professionals can contact Saud Ahmed Khan at +971 55 329 0274 or saud.ahmed@spjain.org. Additional details are available at https://executive-education.spjain.ae/open-programs/global-board-readiness-program

Click here to register : Register Now !

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